Privacy Policy and Data Protection
Privacy Policy
Brix Auto Group LLC
Effective Date: October 16, 2026
At Brix Auto Group LLC we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us about our automotive services.
1. Information We Collect
When you contact Brix Auto Group LLC request an estimate, or use our website, we may collect:
Your name, phone number, and email address
Vehicle information, including make, model, year, and photographs
Information about requested repairs or services
Insurance claim information, when voluntarily provided
Messages and other information you submit through our website
Basic technical information, such as IP address, browser type, and website usage data
2. How We Use Your Information
We use the information collected to:
Respond to customer inquiries
Provide estimates and schedule appointments
Communicate about vehicle repairs and services
Coordinate with insurance companies when authorized
Maintain business records
Improve our website and customer service
Comply with applicable legal requirements
3. Sharing Your Information
Brix Auto Group may share necessary information with insurance companies, repair-related vendors, website service providers, or other parties involved in providing requested services.
We may also disclose information when required by law or to protect our legal rights.
We do not sell customers' personal information.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Visitors may manage cookies through their browser settings. Certain website features may not function properly if cookies are disabled.
5. Information Security
Brix Auto Group takes reasonable precautions to protect personal information against unauthorized access, misuse, or disclosure. However, no website or electronic communication method can be guaranteed completely secure.
6. Information Retention
We retain personal information only as long as reasonably necessary to provide services, maintain business records, resolve disputes, and comply with applicable laws.
7. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We will review and respond to requests in accordance with applicable laws.
8. Third-Party Websites
Our website may contain links to third-party websites or services. Brix Auto Group is not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13 through our website.
10. Changes to This Privacy Policy
Brix Auto Group may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Brix Auto Group LLC
27813 Calvert Rd
Tomball, TX 77377
Phone: 936-661-2675
Email: brixautogroup@gmail.com